Questions
Asked plainly, answered plainly.
If the answer is not here, the desk will answer in person.
Do I need an account to book?
No. A guest books end to end — name, phone, city, and a deposit. An account is offered after the hour is confirmed, never before.
How does the deposit work?
The Session and The Rite hold your hour with a 30% deposit. The Reading takes none. The balance is paid at the sitting, in cash or by mobile money.
What if I must cancel?
Cancel up to 24 hours before and the deposit returns in full. Inside 24 hours the deposit is kept — the hour was held for you.
Is video as strong as being in the room?
Yes. The work is done by name and by method, not by distance. Video sittings run the length of an in-person session.
Which payment methods work?
MTN Mobile Money, Airtel Money, cards through Flutterwave, and cash at the session. Ugandan and diaspora clients pay the same way.
Can I pay the full amount instead of a deposit?
Yes. Choose full payment at checkout and nothing further is owed at the sitting.
How soon can I be seen?
The calendar shows real slots. Most weeks there is room within four days; urgent matters are placed sooner.
What languages are used?
English and Luganda. Choose either on this site — the booking, the messages and the reminders follow your choice.
Who reads my messages?
The desk: Jajja Salongo and one assistant. Nothing is shared, sold or published. Stories appear only with written consent.